Privacy Policy

Who we are

PSV Solution (Ruy-Martín Medina, business consultant, Gatineau, Quebec) provides business consulting services. This policy explains how we collect, use and protect your personal information, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and applicable laws in Ontario and Canada.

Person in charge of the protection of personal information

Ruy-Martín Medina — ruymartin.medina@gmail.com — 819-531-8494. Contact him with any question or request for access, correction or withdrawal of consent.

Information we collect

Through our forms: your contact details (name, email, phone, city, province), a description of your project or business and your needs. Through the online calendar: your name, email and the time you choose. We collect only what is needed to prepare a proposal or answer your request.

How we use it

Your information is used only to contact you, prepare a proposal and carry out your engagement. We never sell it.

Service providers and hosting outside Quebec

The site is hosted by Netlify, forms are delivered by email through the FormSubmit service, and appointments are managed by Calendly; these providers may store data outside Quebec, including in the United States. Before entrusting them with information, we assessed the privacy factors involved. Our partners (accounting and law firm, insurance representative) access your file only with your consent and under a confidentiality commitment.

Retention and security

We keep your information for the duration of the engagement and as long as the law requires, then destroy it securely. Requests that do not lead to an engagement are deleted within two years. Access is limited to those who need it.

Cookies

This site does not use advertising cookies. The embedded Calendly calendar may use cookies required for it to work.

Your rights

You may request access to, correction or deletion of your information, and withdraw your consent, by writing to the person named above. You may also file a complaint with the Commission d’accès à l’information du Québec.

Updates

Last updated: November 15, 2026.